Qualification Pack - National Occupational Standards (QP-NOS)
These are standards registered under National Qualification Registry (NQR). These are standard documents validated by stakeholders from industry, academia and associations pan India. National Occupational Standards (NOS) describe best practices by bringing together performance criteria, knowledge and skills pertaining to a job role. A set of NOSs related to a specific job role is called Qualification Pack (QP). Qualification Pack for every Job Role is pegged at a NSQF Level. For other resources like participant handbook, facilitator guide, equipment list, etc., please write to hsscst@healthcare-ssc.in.
DIABETES ASSISTANT
A Diabetes Assistant assists the physician in developing a comprehensive, cost effective and Diabetes Self-Management Education (DSME) plan for individuals suffering from pre-diabetic and diabetic symptoms. The candidate is involved in imparting the understanding of the effects of healthy behavior and lifestyle on acute and chronic problems related to diabetes.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Diabetes Assistant |
HSS/Q8703 |
4 |
1500 |
500 |
1000 |
DIETETIC AIDE
The Dietetic Aide works under the supervision of a registered Dietician. The individual's responsibilities include preparing and serving meals to patients with specific dietary and nutritional needs, complying with diet regulations and food handling practices, maintaining safety and sanitary standards, and performing certain administrative functions.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Dietetic Aide |
HSS/Q5201, v2.0 |
3 |
1000 |
300 |
700 |
EMERGENCY MEDICAL TECHNCIAN- BASIC
Individuals at this job need to provide emergency medical support and care to individuals who are critically ill or injured and transport them to a medical facility within stipulated time limits.
| Qualification Pack Title |
QP ID. |
Proposed NSQF level |
Notional hours |
Class Room & Skill Lab Training |
OJT/ Clinical/ Lab Training |
| Emergency Medical Technician-Basic |
HSS/Q2301 |
4 |
360 hrs |
240 hrs. |
120 hrs. |
GENERAL DUTY ASSISTANT
Individuals in this job provide patient care and assist in preparing patient’s unit. Some of the key responsibilities of a General Duty Assistant are to provide personal care, comfort and assistance in fulfilling the nutritional and elimination needs of the patient while ensuring their safety.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| General Duty Assistant |
HSS/Q5101, v2.0 |
4 |
1000 |
420 |
580 |
HOME HEALTH AIDE
Individuals in this job provide assistance to patients with diverse needs in carrying out their daily living activities at different care settings like home, old age home, hospice, etc. Some of the key responsibilities of a Home Health Aide are to provide personal care, comfort and assistance to the patient while they are coping up with their health conditions. They also report the health status to the service providers or other health professionals.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Home Health Aide |
HSS/Q5102, v2.0 |
3 |
1000 |
240 |
580 |
MEDICAL RECORDS ASSISTANT
The individual compiles, processes, and maintains medical records of patients in a manner which meets the medical, administrative, ethical, legal, and regulatory requirements of the health care system following its latest coding systems and standards.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Medical Records Assistant |
HSS/Q5501, v2.0 |
4 |
1500 |
600 |
900 |
PHLEBOTOMIST
A Phlebotomist draws blood samples from patients for laboratory testing and analysis and also guides patients in collection of other type of samples like urine, stool, sputum, etc. This may be done at the laboratory, collection centre, or at the client site. The incumbent also ensures availability and suitability of supplies to be used in the process. The person is also responsible for other activities such as labelling, record keeping and other related documentation.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Phlebotomist |
HSS/Q0501, v2.0 |
4 |
1000 |
500 |
500 |
GERIATRIC CARE ASSISTANT
GERIATRIC CARE ASSISTANT provides routine individualized care to geriatrics at hospitals/ home set up/old age homes/community centers etc. They assist in maintaining activities of daily living for geriatrics & work in collaboration with healthcare team, individuals, and care takers to deliver the prescribed healthcare services.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| GERIATRIC CARE ASSISTANT |
HSS/Q 6001 |
4 |
1500 |
640 |
860 |
HOSPITAL FRONT DESK COORDINATOR
Individuals in this job are usually the first contact point in healthcare organizations encountered by patients and visitors, whether on the phone, online or in person. They assist in coordination at Front Desk at Healthcare Facility.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Hospital Front Desk Coordinator |
HSS/Q 6101 |
4 |
1000 |
300 |
700 |
PATIENT RELATIONS ASSOCIATE
Individuals in this job are responsible for counseling, assisting and supporting patients & visitors as per their needs along with effectively managing front desk services in a healthcare setup without giving any opinions / assurances on clinical matters. They perform certain administrative task such as maintenance of records, paperwork, billing, basic management concepts & computer knowledge.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Patient Relations Associate |
HSS/Q 6102 |
5 |
500 |
300 |
200 |
ASSISTANT DUTY MANAGER – PATIENT RELATION SERVICES
The individual at this job supervises front desk activities for maintaining a professional work environment. They facilitate to implement the defined process laid down for effective management of hospital front desk activities and also effectively guide and monitor concerned staff. Exhibit skills in terms of team supervision, administrative support, supervisory support, office harmony, crisis handling and customer service.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Assistant Duty Manager – Patient Relation Services |
HSS/Q 6103 |
6 |
1100 |
700 |
400 |
DUTY MANAGER – PATIENT RELATION SERVICES
The individual at this job oversee and manage patient care services departments in a hospital. They are involved in planning, organizing, directing and controlling related resources at Hospital Front Desk. They also collaborate with other department to design, develop and implement process & services of the center including personnel, financial, facilities, equipment and supplies.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Duty Manager – Patient Relation Services |
HSS/Q 6104 |
7 |
1100 |
700 |
400 |
PRADHAN MANTRI AROGYA MITRA
The Pradhan Mantri Arogya Mitra (AM) is the primary contact for the beneficiaries at every empanelled hospital care provider. The AM shall be extensively responsible for operating the Beneficiary Identification System to identify and verify the beneficiaries entitled under Ayushman Bharat – Pradhan Mantri Jan Arogya Yojna (AB-PMJAY); undertaking Transaction Management such as submitting requests for Pre-Authorization and Claims and guiding the Beneficiary about the overall benefits under AB-PMJAY and providing information related to prompt treatment at empaneled health care provider.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| PRADHAN MANTRI AROGYA MITRA |
HSS/Q6105 |
4 |
45 |
45 |
NA |
Healthcare Quality Assurance Manager
A Healthcare Quality Assurance Manager’s main job is to ensure that healthcare organization gets the right guidance to implement quality accreditation/certification standards and healthcare personnel are guided to follow quality parameters at all times. They may implement the quality accreditation/certification process directly in the healthcare organization depending on its size and nature of services.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Healthcare Quality Assurance Manager |
HSS/Q6106 |
6 |
500 |
200 |
300 |
Yoga Therapy Assistant
Health care professionals who demonstrate and assist to provide yoga therapies to the individuals by creating appropriate and conducive ambience. These professionals follow prescriptions and provides support to individuals before, during and after therapy. They also perform basic administrative functions including record maintenance of day to day activities at work place.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Yoga Therapy Assistant |
HSS/Q4001 |
4 |
700-900 |
460-560 |
240-340 |
Panchkarma Technician
The individuals in this job provide panchakarma therapy as per the prescription by creating appropriate and conducive ambience, and ensuring the availability of required materials, herbs and related formulations. These professionals provide support to individuals before, during and after therapy. They also perform basic administrative functions including record maintenance of day to day activities at work place.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Panchkarma Technician |
HSS/Q3601 |
4 |
1500 |
1000 |
500 |
Central Sterile Service Department (CSSD) Assistant
Healthcare professionals who are responsible for functions of decontamination, assembly and sterile processing, sterile storage, and distribution. They direct other personnel in department for sterilization, cleaning and disinfection process.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Central Sterile Service Department (CSSD) Assistant |
HSS/Q6201 |
4 |
1580 |
1000 |
580 |
General Duty Assistant-Advanced
Individual on the job provides patient care and helps maintain a conducive environment in various departments of hospital/home setting. Some of the key responsibilities include maintaining activities of patient’s daily living, patient’s comfort, safety and health needs. They monitor or report changes in health status. This job requires the individual to work in collaboration with doctors and nurses and other healthcare providers and deliver the healthcare services as suggested by them at a hospital or home setting in shifts.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| General Duty Assistant-Advanced |
HSS/Q5103 |
4 |
900-1300 |
500-700 |
400-600 |
Assistant Yoga Instructor
This Occupational Standard describes the knowledge, understanding and skills required by an individual to carry out the activities related to yoga sessions along with the pre and post ones.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Assistant Yoga Instructor |
HSS/Q4002 |
3 |
203 |
203 |
NA |
Yoga Wellness Trainer
This Occupational Standard describes the knowledge, understanding and skills required by an individual to conduct yoga sessions
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Yoga Wellness Trainer |
HSS/Q4003 |
5 |
405 |
405 |
NA |
Ayurveda Ahara and Poshana Sahayak
This Occupational Standard describes the knowledge, understanding and skills required by an individual for identification, collection and storage of food items and material prior to food preparation
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Ayurveda Ahara and Poshana Sahayak |
HSS/Q3901 |
4 |
600 |
500 |
100 |
Ayurveda Dietician
This Occupational Standard describes the preparation of a diet chart related to a specific disease or health condition as per ayurvedic principles and concepts
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Ayurveda Dietician |
HSS/Q3902 |
5 |
540 |
540 |
NA |
Dresser Medical
The Dresser (Medical) performs dressing of patients and its related activities as instructed by healthcare professionals. The person also maintains the set-up under supervision.
| Qualification Pack Title |
QP ID. |
NSQF level |
Notional hours |
Class Room & Skill Lab Training |
OJT/ Clinical/ Lab Training |
| Dresser (Medical) |
HSS/Q3004 |
3 |
1000 |
500 hrs. |
500 hrs. |
General Duty Assistant Trainee
Individuals in this job provide patient care and assist in preparing patients unit. Some of the key responsibilities of a General Duty Assistant are to provide personal care, comfort and assistance in fulfilling the nutritional and elimination needs of the patient while ensuring their safety
| QP/Job Role Name |
QP/Job Role Code |
Version |
NSQF Level |
Notional hours |
Class Room & Skill Lab Training |
OJT/ Clinical/ Lab Training |
| General Duty Assistant Trainee |
HSS/Q5107 |
1.0 |
4 |
420 |
420 |
NA |
Home Health Aide Trainee
Individuals in this job provide assistance to patients with diverse needs in carrying out their daily living activities at different care settings like home, old age home, hospice, etc. Some of the key responsibilities of the individual is to provide personal care, comfort and assistance to the patient while they are coping up with their health conditions. They also report the health status to the service providers or other health professionals.
| QP/Job Role Name |
QP/Job Role Code |
Version |
NSQF Level |
Notional hours |
Class Room & Skill Lab Training |
OJT/ Clinical/ Lab Training |
| Home Health Aide Trainee |
HSS/Q5106 |
1.0 |
3 |
420 |
420 |
NA |
Emergency Care Assistant
Individuals at this job need to provide emergency medical support and care to individuals who are critically ill or injured and transport them to a medical facility within stipulated time limits.
| QP/Job Role Name |
QP/Job Role Code |
Version |
NSQF Level |
Notional hours |
Class Room & Skill Lab Training |
OJT/ Clinical/ Lab Training |
| Emergency Care Assistant |
HSS/Q2301 |
2.0 |
4 |
1500 |
990 |
510 |
Ayurveda Masseur
The individuals in this job are trained to practice safe and competent Ayurveda Massage
| QP/Job Role Name |
QP/Job Role Code |
Version |
NSQF Level |
Notional hours |
Class Room & Skill Lab Training |
OJT/ Clinical/ Lab Training |
| Ayurveda Masseur |
HSS/Q3605 |
1.0 |
3 |
300 |
300 |
NA |
Garbhini Rakshaka
The individual on this job assists the Ayurveda Gynecologist from pre- conceptional to post-natal care of individuals. They also help in perform basic administrative functions including storekeeping and record maintenance of day-to-day activities.
| QP/Job Role Name |
QP/Job Role Code |
Version |
NSQF Level |
Notional hours |
Class Room & Skill Lab Training |
OJT/ Clinical/ Lab Training |
| Garbhini Rakshaka |
HSS/Q3801 |
1.0 |
3 |
300 |
210 |
90 |
Panchakarma Assistant
The individuals in this job provide assistance for Panchakarma Therapy under the close supervision and guidance of Panchakarma Clinician/ Therapist. They also support in performing basic clerical functions in the unit.
| QP/Job Role Name |
QP/Job Role Code |
Version |
NSQF Level |
Notional hours |
Class Room & Skill Lab Training |
OJT/ Clinical/ Lab Training |
| Panchakarma Assistant |
HSS/Q3603 |
1.0 |
3 |
480 |
300 |
180 |
Prakriti Evaluator
The individuals in this job provide assistance for Panchakarma Therapy under the close supervision and guidance of Panchakarma Clinician/ Therapist. They also support in performing basic clerical functions in the unit.
| QP/Job Role Name |
QP/Job Role Code |
Version |
NSQF Level |
Notional hours |
Class Room & Skill Lab Training |
OJT/ Clinical/ Lab Training |
| Prakriti Evaluator |
HSS/Q3604 |
1.0 |
5 |
210 |
210 |
NA |
Medical Equipment Assistant (Basic Clinical Equipment)
Medical Equipment Assistant (Basic Clinical Equipment) install, maintain and repair patient care equipment. They perform inspection, installation and preventative maintenance of general clinical equipment, including appropriate documentation for all service activities and training the hospital staff.
| QP/Job Role Name |
QP/Job Role Code |
Version |
NSQF Level |
Notional hours |
Class Room & Skill Lab Training |
OJT/ Clinical/ Lab Training |
| Medical Equipment Assistant (Basic Clinical Equipment) |
HSS/Q5601 |
2.0 |
3 |
600 |
150 |
240 |
Transplant Coordinator
Transplant coordinator undertakes grief counselling of family members of the deceased. They also coordinate live and deceased organ and tissue donation, retrieval, storage, transport for transplantation and engages in organ donation awareness related initiatives.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Transplant Coordinator |
HSS/Q8705 |
4 |
720-860 |
520 |
200-340 |
Telehealth Services Coordinator
Telehealth Services Coordinator serves as point-of-contact for telehealth services at either referral/patient/primary health care provider’s site or specialty/consultation/secondary/tertiary healthcare provider’s site. They support physicians, patients and other providers in using widespread e-Health services. telemedicine equipment as needed, maintaining inventory, billing, database management with proper documentation and promoting telehealth services in the local community especially in locations where there is limited access to healthcare providers.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Telehealth Services Coordinator |
HSS/Q5801 |
4 |
1500 |
500 |
1000 |
Genetic Counselor
A genetic counselor is an allied healthcare professional who is responsible for obtaining clinical, family and health information, advising individuals/families about their risk of inheriting genetic diseases, informing testing options for diagnosis and providing available options to prevent/ treat genetic conditions. They also focus on empowering their patients by helping them understand and adjust to the genetic conditions.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Genetic Counselor |
HSS/Q8705 |
5 |
1500 |
990 |
510 |
Geriatric Caregiver (Institutional & Home Care)
Options: Palliative Care/ Dementia Care
Individuals at this job need to provide care to elderly as a Geriatric Caregiver at various work settings such as Institutional & Home Care set up. These professionals act as a companion to Geriatrics and helps in maintaining daily living activities, rehabilitation, coping up with ill health condition, provide support to meet healthcare needs. These professionals may also undergo a specialized optional training related to care of geriatrics Dementia or Palliative Care
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Geriatric Caregiver (Institutional & Home Care) |
HSS/Q6005 |
3 |
450 |
330 |
120 |
| Options: Palliative Care/ Dementia Care |
|
|
|
|
|
Cupping Therapy Assistant
A Cupping Therapy Assistant is an allied healthcare professional who assists an AYUSH practitioner in carrying out dry and wet cupping therapy which is creating suction by placing heated cups on skin by hand.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Cupping Therapy Assistant |
HSS/Q4101 |
4 |
750 |
510 |
240 |
Ksharakarma Technician
Kshara Karma Technicians are Ayurvedic healthcare support professionals who are responsible to assist the Ayurvedic surgeon with the Kshara Karma procedure as well as arrange for the pre and post requirements of Ayurvedic surgical procedures.
| QP Name |
QP ID. |
NSQF Level |
Notional Hours |
Class and Skill Lab training |
OJT/Clinic/Lab Training Hours |
| Ksharakarma Technician |
HSS/Q3602 |
4 |
1200 |
1000 |
200 |