Online certification program on Healthcare Communication
Brief Description of Program: This 14-modular upskilling program covers verbal and non-verbal communication techniques, Aggressive Patient Handling, Cultural Awareness, Phone Etiquettes, Complaint management, Patient Handover, Work Ethics, Breaking Bad News.
Who should do this program: All healthcare professionals, including MBBS doctors, AYUSH doctors, pharmacists, nurses, hospital managers, and healthcare professionals, should undergo this program and learn essential communication in patient care.