Qualification Pack - National Occupational Standards (QP-NOS)

ASSISTANT PHYSIOTHERAPIST

Assistant Physiotherapist work alongside qualified physiotherapists, assisting in the rehabilitation of patients suffering from reduced mobility. Key tasks of a Assistant Physiotherapist include setting up equipment, preparing clients for therapy and demonstrating mobility aids and exercises. Other duties may include keeping the department tidy and basic administration work.

ANAESTHESIA TECHNICIAN

Individuals in this job provide support to anaesthesia providers in the acquisition, preparation and application of the equipment and supplies required for the administration of anaesthesia.

BLOOD BANK TECHNICIAN

Blood Bank Technicians work in a lab to collect, label and store blood. The blood bank technicians test samples to screen potential donors, store blood, draws and maintain documentation and records. They make patients comfortable during the procedure and monitor their vital signs. They also check compatibility blood before issuing it out for transfusion.

Cardiac Care Technician (CCT)

Cardiac Care Technician (CCT) is a health care specialist who supports cardiologist in diagnosing and treatment of ailments of the human heart.. Individuals in this job assist in performing invasive and noninvasive diagnostic examinations and therapeutic interventions of the heart and/ or blood vessels at the request or direction of a provider.

DENTAL ASSISTANT

Dental Assistant provides support to the dentist to perform dental procedures in a timely, efficient and safe manner. Dental assistant prepares for and supports patients for treatment, and assists the Dentist with clinical procedures.

DIABETES EDUCATOR

Diabetes Educator: Health professionals involved in the care of people with diabetes through communication, counselling and education. Individuals in this job are involved in understanding the impact of health behavior and lifestyle on acute and chronic problems of diabetes and provide a comprehensive, cost effective and self-care management plan.

DIET ASSISTANT

The DA assists a registered Diet in planning, preparing and serving meals to patients with specific dietary and nutritional needs. The DA is also known as Dietetic Assistant or Dietary Assistant. Some of the key responsibilities of the Diet Assistant include diet preparation, diet regulations, food handling, safety and sanitary standards and certain administrative functions.

DIALYSIS TECHNCIAN

Dialysis Technician operates machines and perform dialysis on patients with acute or chronic kidney failure. They work under the supervision of physicians and nurses, primarily in hospitals, clinics, dialysis centers/facilities, some nursing homes, assisted living facilities, and long term care facilities. They are responsible for the operation, cleaning, and sterilization of the dialysis machines. Dialysis Technicians give patients important medical, technical, social and emotional support and also provide vital information on patient conditions to nurses, doctors, and other medical staff.

EMERGENCY MEDICAL TECHNCIAN- ADVANCED

Emergency Medical Technician (EMT) - Advanced in the Healthcare Industry is also known as a lifesaver or paramedic. EMT-Advanced has more training and internship requirements than the EMT-Basic and can undertake additional tasks, administer a greater range of medication and perform more procedures. Individuals at this job need to provide emergency medical support and care to individuals who are critically ill or injured and transport them to a medical facility within stipulated time limits.

EMERGENCY MEDICAL TECHNCIAN- BASIC

Individuals at this job need to provide emergency medical support and care to individuals who are critically ill or injured and transport them to a medical facility within stipulated time limits.

FRONTLINE HEALTH WORKER

Individuals in this job provide support to Allied health workers engaged in National health programmes, act as health counsellors to local communities and provide healthcare services.

GENERAL DUTY ASSISTANT

(GDA) are also known as “Nursing Care Assistant”, “Nursing Assistant” , “Nursing Aide”, “Bedside Assistant” or “Orderlies” when working in a hospital environment. Individual on the job provides patient care and help maintain a suitable environment. Some of the key responsibilities of the General Duty Assistant are to provide patient’s daily care, patient’s comfort, patient’s safety and patient’s health needs.

HISTOTECHNICIAN

Histotechnician process and prepare tissue specimens from surgery and other patient service areas. The HTL prepares tissue blocks and slides with skill and accuracy for evaluation by Pathologists. The Histotechnician must continually employ judgment gained from knowledge, practice, and experience to adjust technique for proficient execution of the manual skills of microtomy, embedding and staining. The HTL must demonstrate knowledge of tissue specimens, anatomy and dissection techniques.

HOME HEALTH AIDE

HHAs are also known as Home Health Provider. They provide routine individualized healthcare to the elderly, convalescents, or persons with disabilities at the patient's home. Monitor or report changes in health status. Provide personal care such as bathing, dressing, and grooming of patient.

MEDICAL RECORDS AND HEALTH INFORMATION TECHNICIAN

Medical Records and Health information Technician compile, process, and maintain medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. They process, maintain, compile, and report patient information for health requirements and standards in a manner consistent with the healthcare industry's numerical coding system.

MEDICAL LABORATORY TECHNICIAN

The Medical laboratory technicians perform complex tests for diagnosis, treatment, and prevention of disease. These professionals are responsible for supporting and assisting doctors/ scientists in their day to day working in a variety of roles. They function as the main support to biomedical scientists in pathology laboratories.

OPERATING THEATRE TECHNCIAN

Operating Theatre Technician - (OTT): They prepare and maintain operating theatres and equipment, and assist surgical and anesthetic teams during operations. They are also known as “Operation Room Technician”, “Scrubs”, or “Operating Theatre Assistants” when working in a hospital environment. Some of the key responsibilities of the Operating Theatre Technician are transport patients, preparing operating room for surgery, set up, check, connect and adjust surgical equipment, technical assistance to surgeons, clean & restock the operating room, arranging instrument, supplies and equipment according to instruction and position patients for surgery.

PHARMACY ASSISTANT

Pharmacy Assistant in the Healthcare Industry is also known as a Pharmacy Technician and Pharmaceutical Care Associate. Pharmacy Assistants work under the direct supervision of a registered pharmacist and perform many pharmacy-related functions. They refer any questions regarding prescriptions, drug information, or health matters to a pharmacist. Technicians review prescriptions or requests for refills that they receive from patients and nurse.

PHLEBOTOMY TECHNCIAN

Individuals in this job need to draw quality blood samples from patients and prepare those specimens for medical testing.

RADIOLOGY TECHNICIAN

Radiology Technicians perform diagnostic imaging examinations such as X-rays, CT and MRI scans under the guidance of a Radiologist. Radiology Technicians are responsible for preparing patients and operating equipment for the test/tests, besides keeping patient records, adjusting equipment’s based on patient need and test recommended and maintaining equipment.

REFRACTIONIST

Refractionist in the healthcare industry is also known as Ophthalmic Assistant. Refractionist provides vision care and refraction under the supervision of an ophthalmologist. They assist with taking patient histories, performing diagnostic tests and procedures, dispensing optical prescription and maintaining records.

SPEECH AUDIO THERAPY ASSISTANT

Speech Audio Therapy Assistant work in numerous settings, including schools, hospitals, clinics and long-term health care facilities. They perform under supervision of speech & audio pathologists for providing assistance in screening, identifying, assessing, diagnosing, referring, and counselling to persons with articulation, fluency, voice, language, communication, hearing, swallowing, and related disabilities under the guidance and supervision of therapist.

VISION TECHNICIAN

Vision Technician performs administrative and certain clinical duties. Administrative duties include scheduling appointments, maintaining medical records and clinical duties include taking and recording vital signs and medical histories, preparing patients for examination, and dispensing ophthalmic prescription.

X-RAY TECHNICIAN

Individuals at this job need to create X-ray images of parts of the human body using radiographic equipment under the guidance and supervision of Radiologist . They explain medical imaging procedure, prepare X-ray room & patient for procedure, operate & maintain X-ray machine, record radiological supplies, prepare report & document under Radiologist’s guidance, maintain records and carry out other administrative jobs as needed in the department.

MEDICAL EQUIPMENT TECHNICIAN (BASIC CLINICAL EQUIPMENT)

Medical Equipment Technician (Basic Clinical Equipment) install, maintain and repair patient care equipment. They perform inspection, installation, and preventative maintenance of general clinical equipment, including appropriate documentation for all service activities and training the hospital staff.

GERIATRIC AIDE

Geriatric Aide provides routine individualized care to geriatrics at hospitals/ home set up/old age homes/community centers etc. They assist in maintaining activities of daily living for geriatrics & work in collaboration with healthcare team, individuals, and care takers to deliver the prescribed healthcare services.

RADIATION THERAPY TECHNOLOGIST

Radiation Therapist Technologist (RTT) work closely with doctors, patients and other members of the health care team. They use advanced computer systems and radiation therapy equipment to implement treatment plans.

HOSPITAL FRONT DESK COORDINATOR

Individuals in this job are usually the first contact point in healthcare organizations encountered by patients and visitors, whether on the phone, online or in person. They assist in coordination at Front Desk at Healthcare Facility.

PATIENT RELATIONS ASSOCIATE

Individuals in this job are responsible for counseling, assisting and supporting patients & visitors as per their needs along with effectively managing front desk services in a healthcare setup without giving any opinions / assurances on clinical matters. They perform certain administrative task such as maintenance of records, paperwork, billing, basic management concepts & computer knowledge.

ASSISTANT DUTY MANAGER – PATIENT RELATION SERVICES

The individual at this job supervises front desk activities for maintaining a professional work environment. They facilitate to implement the defined process laid down for effective management of hospital front desk activities and also effectively guide and monitor concerned staff. Exhibit skills in terms of team supervision, administrative support, supervisory support, office harmony, crisis handling and customer service.

DUTY MANAGER – PATIENT RELATION SERVICES

The individual at this job oversee and manage patient care services departments in a hospital. They are involved in planning, organizing, directing and controlling related resources at Hospital Front Desk. They also collaborate with other department to design, develop and implement process & services of the center including personnel, financial, facilities, equipment and supplies.

Arogya Mitra

Telehealth Services Coordinator

Telehealth Services Coordinator serves as point-of-contact for telehealth services at either referral/patient/primary health care provider’s site or specialty/consultation/secondary/tertiary healthcare provider’s site. They support physicians, patients and other providers in using widespread e-Health services. telemedicine equipment as needed, maintaining inventory, billing, database management with proper documentation and promoting telehealth services in the local community especially in locations where there is limited access to healthcare providers.