Qualification Pack - National Occupational Standards (QP-NOS)

These are standards registered under National Qualification Registry (NQR). These are standard documents validated by stakeholders from industry, academia and associations pan India. National Occupational Standards (NOS) describe best practices by bringing together performance criteria, knowledge and skills pertaining to a job role. A set of NOSs related to a specific job role is called Qualification Pack (QP). Qualification Pack for every Job Role is pegged at a NSQF Level. For other resources like participant handbook, facilitator guide, equipment list, etc., please write to hsscst@healthcare-ssc.in.

ASSISTANT PHYSIOTHERAPIST

Assistant Physiotherapist work alongside qualified physiotherapists, assisting in the rehabilitation of patients suffering from reduced mobility. Key tasks of a Assistant Physiotherapist include setting up equipment, preparing clients for therapy and demonstrating mobility aids and exercises. Other duties may include keeping the department tidy and basic administration work.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Assistant Physiotherapist	HSS/ Q 7701	4	700 hrs	500 hrs.	200 hrs.

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

ANAESTHESIA TECHNICIAN

Individuals in this job provide support to anaesthesia providers in the acquisition, preparation and application of the equipment and supplies required for the administration of anaesthesia.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Anaesthasia Technician	HSS/ Q 2501	4	1200 hrs	800 hrs.	400 hrs.

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

BLOOD BANK TECHNICIAN

Blood Bank Technicians work in a lab to collect, label and store blood. The blood bank technicians test samples to screen potential donors, store blood, draws and maintain documentation and records. They make patients comfortable during the procedure and monitor their vital signs. They also check compatibility blood before issuing it out for transfusion.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Blood Bank Technician	HSS/ Q 2801	4	1000 hrs	600 hrs.	400 hrs.

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

Cardiac Care Technician (CCT)

Cardiac Care Technician (CCT) is a health care specialist who supports cardiologist in diagnosing and treatment of ailments of the human heart.. Individuals in this job assist in performing invasive and noninvasive diagnostic examinations and therapeutic interventions of the heart and/ or blood vessels at the request or direction of a provider.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Cardiac Care Technician	HSS/Q0101	4	1500 hrs.	840 hrs.	660 hrs.

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

DENTAL ASSISTANT

Dental Assistant provides support to the dentist to perform dental procedures in a timely, efficient and safe manner. Dental assistant prepares for and supports patients for treatment, and assists the Dentist with clinical procedures.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Dental Assistant	HSS/Q2401	4	700 hrs.	510 hrs.	190 hrs.

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

DIABETES EDUCATOR

Diabetes Educator: Health professionals involved in the care of people with diabetes through communication, counselling and education. Individuals in this job are involved in understanding the impact of health behavior and lifestyle on acute and chronic problems of diabetes and provide a comprehensive, cost effective and self-care management plan.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Diabetes Educator	HSS/Q8701	4	360	240 hrs.	120 hrs.

Qualification Pack

Model Curriulumn

Assessment Criteria

Participant Handbook

Feedback Form

Facilitator guides

DIET ASSISTANT

The DA assists a registered Diet in planning, preparing and serving meals to patients with specific dietary and nutritional needs. The DA is also known as Dietetic Assistant or Dietary Assistant. Some of the key responsibilities of the Diet Assistant include diet preparation, diet regulations, food handling, safety and sanitary standards and certain administrative functions.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Diet Assistant	HSS/Q5201	4	480 hrs	300 hrs.	180 hrs.

Qualification Pack

Model Curriulumn

Assessment Criteria

Participant Handbook

Feedback Form

Facilitator guides

DIALYSIS TECHNCIAN

Dialysis Technician operates machines and perform dialysis on patients with acute or chronic kidney failure. They work under the supervision of physicians and nurses, primarily in hospitals, clinics, dialysis centers/facilities, some nursing homes, assisted living facilities, and long term care facilities. They are responsible for the operation, cleaning, and sterilization of the dialysis machines. Dialysis Technicians give patients important medical, technical, social and emotional support and also provide vital information on patient conditions to nurses, doctors, and other medical staff.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Dialysis Technician	HSS/Q2701	4	1400 hrs	800 hrs.	600 hrs.

Qualification Pack

Model Curriulumn

Assessment Criteria

Participant Handbook

Feedback Form

EMERGENCY MEDICAL TECHNCIAN- ADVANCED

Emergency Medical Technician (EMT) - Advanced in the Healthcare Industry is also known as a lifesaver or paramedic. EMT-Advanced has more training and internship requirements than the EMT-Basic and can undertake additional tasks, administer a greater range of medication and perform more procedures. Individuals at this job need to provide emergency medical support and care to individuals who are critically ill or injured and transport them to a medical facility within stipulated time limits.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Emergency Medical Technician-Advanced	HSS/Q2302	5	1000 hrs	750 hrs.	250 hrs.

Qualification Pack

Model Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

EMERGENCY MEDICAL TECHNCIAN- BASIC

Individuals at this job need to provide emergency medical support and care to individuals who are critically ill or injured and transport them to a medical facility within stipulated time limits.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Emergency Medical Technician-Basic	HSS/Q2301	4	360 hrs	240 hrs.	120 hrs.

Qualification Pack

Model Curriulumn

Assessment Criteria

Participant Handbook

Feedback Form

FRONTLINE HEALTH WORKER

Individuals in this job provide support to Allied health workers engaged in National health programmes, act as health counsellors to local communities and provide healthcare services.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Front Line Health Worker	HSS/ Q 8601	3	425 hrs	225 hrs.	200 hrs.

Qualification Pack

Model Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

GENERAL DUTY ASSISTANT

(GDA) are also known as “Nursing Care Assistant”, “Nursing Assistant” , “Nursing Aide”, “Bedside Assistant” or “Orderlies” when working in a hospital environment. Individual on the job provides patient care and help maintain a suitable environment. Some of the key responsibilities of the General Duty Assistant are to provide patient’s daily care, patient’s comfort, patient’s safety and patient’s health needs.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
General Duty Assistant	HSS/Q5101	4	420 hrs	240 hrs.	180 hrs.

Qualification Pack

Model Curriulumn

Assessment Criteria

Participant Handbook

Feedback Form

Facilitator guides

HISTOTECHNICIAN

Histotechnician process and prepare tissue specimens from surgery and other patient service areas. The HTL prepares tissue blocks and slides with skill and accuracy for evaluation by Pathologists. The Histotechnician must continually employ judgment gained from knowledge, practice, and experience to adjust technique for proficient execution of the manual skills of microtomy, embedding and staining. The HTL must demonstrate knowledge of tissue specimens, anatomy and dissection techniques.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Histotechnician	HSS/ Q 0401	5	1200 hrs	800 hrs.	400 hrs.

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

HOME HEALTH AIDE

HHAs are also known as Home Health Provider. They provide routine individualized healthcare to the elderly, convalescents, or persons with disabilities at the patient's home. Monitor or report changes in health status. Provide personal care such as bathing, dressing, and grooming of patient.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Home Health Aide	HSS/Q5102	4	360 hrs	240 hrs.	120 hrs.

Qualification Pack

Model Curriulumn

Assessment Criteria

Participant Handbook

Feedback Form

Facilitator guides

MEDICAL RECORDS AND HEALTH INFORMATION TECHNICIAN

Medical Records and Health information Technician compile, process, and maintain medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. They process, maintain, compile, and report patient information for health requirements and standards in a manner consistent with the healthcare industry's numerical coding system.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Medical Records and Health Information Technician	HSS/Q5501	4	1000 hrs	600 hrs.	400 hrs.

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

MEDICAL LABORATORY TECHNICIAN

The Medical laboratory technicians perform complex tests for diagnosis, treatment, and prevention of disease. These professionals are responsible for supporting and assisting doctors/ scientists in their day to day working in a variety of roles. They function as the main support to biomedical scientists in pathology laboratories.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Medical Laboratory Technician	HSS/Q0301	4	2000 hrs	1500 hrs.	500 hrs.

Qualification Pack

Model Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

OPERATING THEATRE TECHNCIAN

Operating Theatre Technician - (OTT): They prepare and maintain operating theatres and equipment, and assist surgical and anesthetic teams during operations. They are also known as “Operation Room Technician”, “Scrubs”, or “Operating Theatre Assistants” when working in a hospital environment. Some of the key responsibilities of the Operating Theatre Technician are transport patients, preparing operating room for surgery, set up, check, connect and adjust surgical equipment, technical assistance to surgeons, clean & restock the operating room, arranging instrument, supplies and equipment according to instruction and position patients for surgery.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Operating Theatre Technician	HSS/ Q 2601	4	1200	800 hrs.	400 hrs.

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

PHARMACY ASSISTANT

Pharmacy Assistant in the Healthcare Industry is also known as a Pharmacy Technician and Pharmaceutical Care Associate. Pharmacy Assistants work under the direct supervision of a registered pharmacist and perform many pharmacy-related functions. They refer any questions regarding prescriptions, drug information, or health matters to a pharmacist. Technicians review prescriptions or requests for refills that they receive from patients and nurse.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Pharmacy Assistant	HSS/Q 5401	4	425 hrs	200 hrs.	225 hrs.

Qualification Pack

Model Curriulumn

Assessment Criteria

Participant Handbook

Feedback Form

Facilitator guides

PHLEBOTOMY TECHNCIAN

Individuals in this job need to draw quality blood samples from patients and prepare those specimens for medical testing.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Phlebotomy Technician	HSS/Q0501	3	600 hrs	360 hrs.	240 hrs.

Qualification Pack

Model Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

RADIOLOGY TECHNICIAN

Radiology Technicians perform diagnostic imaging examinations such as X-rays, CT and MRI scans under the guidance of a Radiologist. Radiology Technicians are responsible for preparing patients and operating equipment for the test/tests, besides keeping patient records, adjusting equipment’s based on patient need and test recommended and maintaining equipment.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Radiology Technician	HSS/Q0201	4	1500 hrs.	840 hrs.	660 hrs.

Qualification Pack

Model Curriulumn

Assessment Criteria

Participant Handbook

Feedback Form

SPEECH AUDIO THERAPY ASSISTANT

Speech Audio Therapy Assistant work in numerous settings, including schools, hospitals, clinics and long-term health care facilities. They perform under supervision of speech & audio pathologists for providing assistance in screening, identifying, assessing, diagnosing, referring, and counselling to persons with articulation, fluency, voice, language, communication, hearing, swallowing, and related disabilities under the guidance and supervision of therapist.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Speech Audio Therapy Assistant	HSS / Q 7601	4	1000 hrs	600 hrs.	400 hrs.

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

X-RAY TECHNICIAN

Individuals at this job need to create X-ray images of parts of the human body using radiographic equipment under the guidance and supervision of Radiologist . They explain medical imaging procedure, prepare X-ray room & patient for procedure, operate & maintain X-ray machine, record radiological supplies, prepare report & document under Radiologist’s guidance, maintain records and carry out other administrative jobs as needed in the department.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
X- ray Technician	HSS/Q0701	3	600 hrs	360 hrs.	240 hrs.

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

MEDICAL EQUIPMENT TECHNICIAN (BASIC CLINICAL EQUIPMENT)

Medical Equipment Technician (Basic Clinical Equipment) install, maintain and repair patient care equipment. They perform inspection, installation, and preventative maintenance of general clinical equipment, including appropriate documentation for all service activities and training the hospital staff.

Qualification Pack Title	QP ID.	Proposed NSQF level	Notional hours	Class Room & Skill Lab Training	OJT/ Clinical/ Lab Training
Medical Equipment Technician (Basic Clinical Equipment)	HSS/ Q 5601	3	600 hrs	360 hrs.	240 hrs.

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

GERIATRIC CARE ASSISTANT

GERIATRIC CARE ASSISTANT provides routine individualized care to geriatrics at hospitals/ home set up/old age homes/community centers etc. They assist in maintaining activities of daily living for geriatrics & work in collaboration with healthcare team, individuals, and care takers to deliver the prescribed healthcare services.

QP Name	QP ID.	NSQF Level	Notional Hours	Class and Skill Lab training	OJT/Clinic/Lab Training Hours
GERIATRIC CARE ASSISTANT	HSS/Q 6001	5	1500	640	860

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

RADIATION THERAPY TECHNOLOGIST

Radiation Therapist Technologist (RTT) work closely with doctors, patients and other members of the health care team. They use advanced computer systems and radiation therapy equipment to implement treatment plans.

QP Name	QP ID.	NSQF Level	Notional Hours	Class and Skill Lab training	OJT/Clinic/Lab Training Hours
Radiation Therapy Technologist	HSS/Q 0601	5	2000	1500	500

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

HOSPITAL FRONT DESK COORDINATOR

Individuals in this job are usually the first contact point in healthcare organizations encountered by patients and visitors, whether on the phone, online or in person. They assist in coordination at Front Desk at Healthcare Facility.

QP Name	QP ID.	NSQF Level	Notional Hours	Class and Skill Lab training	OJT/Clinic/Lab Training Hours
Hospital Front Desk Coordinator	HSS/Q 6101	4	500	300	200

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

PATIENT RELATIONS ASSOCIATE

Individuals in this job are responsible for counseling, assisting and supporting patients & visitors as per their needs along with effectively managing front desk services in a healthcare setup without giving any opinions / assurances on clinical matters. They perform certain administrative task such as maintenance of records, paperwork, billing, basic management concepts & computer knowledge.

QP Name	QP ID.	NSQF Level	Notional Hours	Class and Skill Lab training	OJT/Clinic/Lab Training Hours
Patient Relations Associate	HSS/Q 6102	5	500	300	200

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

ASSISTANT DUTY MANAGER – PATIENT RELATION SERVICES

The individual at this job supervises front desk activities for maintaining a professional work environment. They facilitate to implement the defined process laid down for effective management of hospital front desk activities and also effectively guide and monitor concerned staff. Exhibit skills in terms of team supervision, administrative support, supervisory support, office harmony, crisis handling and customer service.

QP Name	QP ID.	NSQF Level	Notional Hours	Class and Skill Lab training	OJT/Clinic/Lab Training Hours
Assistant Duty Manager – Patient Relation Services	HSS/Q 6103	6	1100	700	400

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

DUTY MANAGER – PATIENT RELATION SERVICES

The individual at this job oversee and manage patient care services departments in a hospital. They are involved in planning, organizing, directing and controlling related resources at Hospital Front Desk. They also collaborate with other department to design, develop and implement process & services of the center including personnel, financial, facilities, equipment and supplies.

QP Name	QP ID.	NSQF Level	Notional Hours	Class and Skill Lab training	OJT/Clinic/Lab Training Hours
Duty Manager – Patient Relation Services	HSS/Q 6104	7	1100	700	400

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

PRADHAN MANTRI AROGYA MITRA

The Pradhan Mantri Arogya Mitra (AM) is the primary contact for the beneficiaries at every empanelled hospital care provider. The AM shall be extensively responsible for operating the Beneficiary Identification System to identify and verify the beneficiaries entitled under Ayushman Bharat – Pradhan Mantri Jan Arogya Yojna (AB-PMJAY); undertaking Transaction Management such as submitting requests for Pre-Authorization and Claims and guiding the Beneficiary about the overall benefits under AB-PMJAY and providing information related to prompt treatment at empaneled health care provider.

QP Name	QP ID.	NSQF Level	Notional Hours	Class and Skill Lab training	OJT/Clinic/Lab Training Hours
PRADHAN MANTRI AROGYA MITRA	HSS/Q6105	4	45	45	NA

Qualification Pack

Module Curriculum

Assessment Criteria

learners Handbook

Feedback Form

Healthcare Quality Assurance Manager

A Healthcare Quality Assurance Manager’s main job is to ensure that healthcare organization gets the right guidance to implement quality accreditation/certification standards and healthcare personnel are guided to follow quality parameters at all times. They may implement the quality accreditation/certification process directly in the healthcare organization depending on its size and nature of services.

QP Name	QP ID.	NSQF Level	Notional Hours	Class and Skill Lab training	OJT/Clinic/Lab Training Hours
Healthcare Quality Assurance Manager	HSS/Q6106	6	500	200	300

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

Yoga Therapy Assistant

Health care professionals who demonstrate and assist to provide yoga therapies to the individuals by creating appropriate and conducive ambience. These professionals follow prescriptions and provides support to individuals before, during and after therapy. They also perform basic administrative functions including record maintenance of day to day activities at work place.

QP Name	QP ID.	NSQF Level	Notional Hours	Class and Skill Lab training	OJT/Clinic/Lab Training Hours
Yoga Therapy Assistant	HSS/Q4001	4	700-900	460-560	240-340

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

Panchkarma Technician

The individuals in this job provide panchakarma therapy as per the prescription by creating appropriate and conducive ambience, and ensuring the availability of required materials, herbs and related formulations. These professionals provide support to individuals before, during and after therapy. They also perform basic administrative functions including record maintenance of day to day activities at work place.

QP Name	QP ID.	NSQF Level	Notional Hours	Class and Skill Lab training	OJT/Clinic/Lab Training Hours
Panchkarma Technician	HSS/Q3601	4	NA	NA	NA

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

Central Sterile Service Department (CSSD) Assistant

Healthcare professionals who are responsible for functions of decontamination, assembly and sterile processing, sterile storage, and distribution. They direct other personnel in department for sterilization, cleaning and disinfection process.

QP Name	QP ID.	NSQF Level	Notional Hours	Class and Skill Lab training	OJT/Clinic/Lab Training Hours
Central Sterile Service Department (CSSD) Assistant	HSS/Q6201	4	1580	1000	580

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

General Duty Assistant-Advanced

Individual on the job provides patient care and helps maintain a conducive environment in various departments of hospital/home setting. Some of the key responsibilities include maintaining activities of patient’s daily living, patient’s comfort, safety and health needs. They monitor or report changes in health status. This job requires the individual to work in collaboration with doctors and nurses and other healthcare providers and deliver the healthcare services as suggested by them at a hospital or home setting in shifts.

QP Name	QP ID.	NSQF Level	Notional Hours	Class and Skill Lab training	OJT/Clinic/Lab Training Hours
General Duty Assistant-Advanced	HSS/Q5103	4	900-1300	500-700	400-600

Qualification Pack

Module Curriculum

Assessment Criteria

Participant Handbook

Feedback Form

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